Satismeter (Streaming)

SatisMeter is a customer feedback and survey platform designed to gather insights and measure user satisfaction, helping businesses enhance their products and services.

By connecting Satismeter to your ProxyHook account you can easily store activity into your datawarehouse including NPS scores (feedback)

Connecting Satismeter

To integrate Satismeter into your ProxyHook account follow these steps:

1. Create a new source within ProxyHook and select 'Satismeter'. Grab the unique endpoint provided.
2. Log into your Satismeter account (https://satismeter.com) and select Settings > Integrations > Webhooks
3. Specify the endpoint from step 1 within the 'URL' section. Check any type of notifications you'd like to receive.

Sample Payloads

Switched Plan

{
  "response": {
    "rating": 9,
    "feedback": "You are awesome!",
    "answers": [
      {
        "id": "00000000000000",
        "label": "How would you rate the support?",
        "value": 5
      },
      {
        "id": "00000000000000",
        "label": "Select your favourite feature from the list",
        "value": "Dashboard filters"
      },
      {
        "id": "00000000000000",
        "label": "Do you have any comments for us?",
        "value": "You are awesome!"
      }
    ],
    "completed": true,
    "created": "2015-07-31T19:48:07.648Z",
    "method": "In-app",
    "referrer": "https://app.satismeter.com/sample",
    "project": "00000000000000",
    "ip": "88.100.78.186",
    "location": {
      "country": "US",
      "city": "Springfield",
      "long": "Springfield, United States",
      "short": "Springfield"
    },
    "user": {
      "name": "Homer Simpson",
      "email": "[email protected]",
      "userId": "1234",
      "traits": {}
    },
    "category": "promoter",
    "id": "00000000000000"
  },
  "event": "completed"
}