Onscript

AI-powered speech analytics

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Background

OnScript AI™ is an AI-driven solution designed to enhance quality assurance in call centers through advanced speech analytics. It offers precise call evaluations, real-time performance monitoring, and actionable business insights, all delivered through user-friendly dashboards. The platform is fully customizable to align with unique workflows and ensures data security with full HIPAA compliance. Flexible pricing models are available to accommodate businesses of all sizes.

Use Cases

  • Set up alerting for agent profanity
  • Monitor for call volume anomaly
  • Sync data to data warehouse and data lakes for enhanced reporting

Popular Integrations

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